Key Responsibilities

Executive Support

• Manage the ED’s calendar, appointments, travel plans, and meeting logistics.
• Screen and prioritize emails, calls, and other communications.
• Prepare briefing materials, agendas, minutes, and follow-ups for internal/external meetings.
• Draft high-level correspondence, presentations, and reports as needed.
• Maintain strict confidentiality and handle sensitive information with discretion.

Administrative Support

• Organize and maintain the ED’s filing system and documentation (digital and physical).
• Track project deadlines, deliverables, and internal commitments to ensure follow-up.
• Coordinate team meetings, board meetings, and events facilitated by the ED’s office.
• Manage internal approvals and administrative sign-offs on behalf of the ED.

Stakeholder Engagement

• Liaise with key partners, board members, donors, volunteers, and other stakeholders.
• Coordinate strategic meetings and engagements involving the ED.
• Support donor and partner communications, documentation, and reporting.

Strategic and Operational Support

• Provide research and analysis support to aid executive decision-making.
• Monitor progress on special projects and organizational priorities.
• Work collaboratively with departments to ensure alignment on ED’s directives.
• Represent the ED at internal meetings when delegated.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, Communications, or related field.
• Minimum of 3 years’ experience in an executive support role, preferably within the non-profit or development sector.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite, Google Workspace, Zoom, and project management tools.
• Strong organizational and multitasking abilities.
• High level of emotional intelligence, discretion, and professionalism.
• Ability to work under pressure and manage complex schedules.