The Chief of Staff will serve as a strategic advisor and support system to the Executive Director and leadership team, ensuring efficient coordination, execution of strategic initiatives, and effective internal operations. The CoS is a highly strategic and analytical professional with exceptional organizational, leadership, and communication skills, capable of driving cross-functional initiatives, managing internal priorities, and enhancing collaboration across departments.

Key Responsibilities

1. Strategic Support & Execution

• Serve as the Executive Director’s trusted advisor and thought partner.
• Support the planning, monitoring, and execution of organizational strategies and special projects.
• Coordinate and track key deliverables, initiatives, and high-level decisions across departments.

2. Organizational Management

• Lead internal strategic planning sessions and monitor progress on goals and OKRs.
• Ensure the timely preparation of reports, proposals, board documents, and presentations.
• Facilitate communication and alignment across teams to promote collaboration and accountability.

3. Operations & Process Optimization

• Identify operational bottlenecks and lead efforts to improve internal workflows and productivity.
• Support the development of SOPs, documentation, and cross-departmental communication processes.
• Oversee execution of priorities from the Executive Director’s office.

4. Stakeholder Engagement

• Represent the Executive Director in internal and external meetings when required.
• Manage and follow up on key partnerships, donor relationships, and stakeholder communications.
• Ensure timely execution and feedback on donor reports, grants, and stakeholder updates.

5. Team & Leadership Support

• Provide guidance and support to department leads on strategic goals, execution, and timelines.
• Monitor the performance of strategic initiatives and offer timely feedback and direction.
• Act as a liaison between the Executive Director and senior team members to align priorities.

Key Requirements

• Bachelor’s degree in Management, Development Studies, Public Administration, or a related field (Master’s degree is an added advantage).
• 4–7 years of experience in project management, consulting, operations, or executive support, preferably in a social impact or nonprofit environment.
• Proven experience in strategic execution, organizational development, and internal coordination.
• Excellent leadership, planning, and interpersonal communication skills.
• Exceptional writing and presentation skills with attention to detail.
• Strong analytical and problem-solving abilities.
• Highly organized, efficient, and able to manage multiple priorities in a fast-paced environment.
• Passionate about social impact, education, and systems change in Africa.